Answers to your questions

TEVQO is a premium device access platform. You don't buy the device — you subscribe to use it. When your term ends, upgrade or return.

No. TEVQO is not a credit product. You pay for access rights. The device remains our property; the experience is yours.

Tevqo is for people who want premium devices without the full upfront cost. It offers a more flexible way to access high-quality technology through manageable monthly payments.

You can use the device anywhere. Support and servicing are currently available within Azerbaijan.

iPhone, Samsung Galaxy, MacBook, and iPad models are currently available. The catalog is always expanding.

Devices are professionally refurbished, graded, and quality-checked before delivery.

Original accessories are included. Additional accessories are separate.

Yes. You use your own SIM. All devices are unlocked.

Automatically charged to your bank card. Visa and Mastercard accepted.

The minimum subscription is 12 months. Some plans offer a 6-month option.

A refundable security deposit may be required for some models.

You'll receive a notification. Extended delays are managed per contract terms.

Guarantee support is included for technical issues. We handle repair workflow under your service terms.

Accidental damage handling depends on whether Tevqo Care is active on your plan.

File a police report and contact us immediately. Case handling follows your contract and Tevqo Care status.

WhatsApp, email, or through the website — 24/7.

When your plan ends, choose a new device, return the old one, and start a new plan.

Yes, early return is possible under special terms.

A courier collects the device from your address. Return it with original accessories.

Simply return the device. No further obligations.